Following the coming into effect of European GDPR legislation, the entities in the Engyea group provide transparent information on how your personal data is used..
1. Prospect data, requests for information, quotes and return calls
Data and information on our potential clients are collected and recorded by ENYGEA, WC LOC, PSV, MOOV&COOK, WATERLAB, SWITTEC and BASESCLEAN, who are the joint data controllers. The purpose of this data collection (identity, contact details, position, interest in a range, messages and answers) is the management of prospect relations (sometimes as part of group quotes for several entities in the group). Only the customer service department and agency staff in contact with prospects have permission to access the data sent or recorded. The maximum length data will be stored is three years after the prospect relationship becomes inactive. The legal basis for the use and processing of the personal data of our prospects can be based on the consent of the relevant representatives or the legitimate interest of potential clients or our legitimate interest as a goods rental company or service provider. We hereby inform you that we transfer prospect data to other entities in the Engyea group. We hereby inform you that we may enrich our prospect data using the third-party B2B databases of partners and public information such as that found on professional networks.
2. Client and representative data
Personal data about our buyers and rental companies as well as their representatives are recorded by ENGYEA or WC LOC or PSV or MOOV&COOK or WATERLAB or SWITTEX or BASESCLEAN, who will be the data controller depending on which entity invoices the client. The purpose of this personal data collection and storage (identity, contact details, any professional position, history of orders or commercial exchanges, nominative accounting records, proof of insurance) is customer relationship management, customer support, the execution of services and associated invoicing, as well as the optimization of resources and means common to the entities in the Engyea group for providing its services. Only the senior management and staff in contact with clients can access the data required. The maximum length data will be stored is five years after the end of the service for representatives and five years after the business relationship for buyer data as well as ten years for nominative accounting records.
The legal basis for the use and processing of your personal data can be based on :
- the execution of a sales or sub-contracting relationship made official by an order contract ;
- or the execution of applicable sales and rental conditions ;
- or our legitimate interest as a rental company and service provider ;
- or the legitimate interest of the representatives concerned ;
- or the execution of any applicable legislation.
We hereby inform you that we may add public information (from the registry of trade and commerce, for example) to our client data. Please note that client and representative data will be shared with the various entities of the Engyea group. We also inform you that our client and representative data will be shared with delivery and cleaning contractors.
3. Satisfaction surveys
A satisfaction questionnaire system for clients and prospects of the Engyea group has been set up by ENYGEA, WC LOC, PSV, MOOV&COOK, WATERLAB, SWITTEC and BASESCLEAN, who are the joint data controllers. The purpose of this data collection (identity, contact details, satisfaction answers, segmentation data, consents and associated proof of consent) is to oversee the improvement of our commercial services, which are sometimes shared between the entities of the Engyea group, and to collect consent and feedback. Only managers of the companies in question, the marketing department and the group senior management, as well as any staff in contact with clients and prospects, have permission to access the data sent or recorded. The maximum length data will be stored is three years. The legal basis for the use and processing of your personal data from our satisfaction surveys is the consent of the representatives in question or our legitimate interest as a goods rental company and service provider. We hereby inform you that we transfer the data from our surveys to other entities in the Engyea group..
4. Partner-contact directory
A (potential and active) partner-listing system has been set up by ENYGEA, WC LOC, PSV, MOOV&COOK, WATERLAB, SWITTEC and BASESCLEAN, who are the joint data controllers. The purpose of these records, which contain personal data (surname, first name, position, phone number, email address, etc.) is the management of partner relations. Only the senior management and staff involved have permission to access the data sent or recorded. We hereby inform partners that we may add public information to our data. Personal data will be stored for a duration of five years after inactivity. The legal basis for the use and processing of your personal data is based on the consent of the relevant representatives or our legitimate interest as a business..
5. Data from listed and potential suppliers
The identity of representatives at our listed and potential suppliers, all documents and data provided for becoming a supplier and all accounting records from our suppliers are collected by ENYGEA, WC LOC, PSV, MOOV&COOK, WATERLAB, SWITTEC and BASESCLEAN, who are joint data controllers for managing the supplier relationship and accounting. Only the senior management, staff responsible for procurements and projects related to the supplier, and the accounting department have permission to access the data recorded or sent. The maximum length data will be stored is three years for potential suppliers, five years after the last purchase for active suppliers and ten years for accounting records. The legal basis for the use and processing of your personal data is based on the consent of the relevant representatives or our legitimate interest as a buyer or execution of a procurement contract. We hereby inform you that, in rare cases, we made add public information to our active and potential supplier databases.
6. Job or internship application
Your CV, cover letter and any other documents or data you provide when making an application for a job (spontaneous or other), as well as any data provided by former employees are collected by ENGYEA, WC LOC, PSV, MOOV&COOK, WATERLAB, SWITTEC and BASESCLEAN, who act as joint data controllers in order to assess your professional profile’s suitability for the position to be filled. Only the HR team, the managers concerned and the recruitment app managers have permission to access the data sent. The maximum length data will be stored is two years after the relationship with the candidate becomes inactive. The legal basis for the use and processing of your personal data is based on your consent or your legitimate interest as a job seeker or our legitimate interest as a recruiter. Please note that, in rare cares, we do send CVs to recruitment agencies or temping agencies as well as institutional partners or partners working in similar, related or complementary fields. We hereby inform you that we may enrich our applicant database with public information or information from recruitment agencies.
7. Secure IT architecture
Our data and our clients’ data are stored in France in our secure premises and external data centres, most of which are ISO 27001 certified, in Europe. Please note, however, that we do use Privacy Shield-accredited SaaS tools (notably Google Forms) that may securely move part of our data outside the European Union. In all events, we do not transfer any data to countries not recognized by the EU as guaranteeing data privacy and security.
8.Your rights
We hereby inform you that information about our representatives of all types (placement students, suppliers, partners, etc.) may be transferred to institutional partners or for dispute resolution or inspection bodies, such as auditors, external lawyers, financial backers, external accounts offices, institutions, etc. In accordance with European law and the French Law of 6 January 1978 (on data protection), you have the right to access, rectification, limitation, portability and erasure of your personal data, as well as the right to oppose their processing for legitimate reasons. You can exercise all of these rights by emailing dpo@enygea.com or by letter addressed to Service DPO, Enygea, 6 Allée du Progrès, CS90072, 59481 HAUBOURDIN CEDEX
You also have the right to withdraw your consent at any time and to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), notably on its website www.cnil.fr/en/.